Small Business Week - Benefits of Salesforce for Small Businesses

Salesforce for Small Business

Small businesses are the backbone of the US economy and we at Relay want to help these businesses and provide the tools and resources they need to manage the business's interactions with existing customers and new prospects as well help every department from marketing, sales, commerce, service and IT teams to collaborate more effectively, even when individuals are working remotely. We know that the decision to implement Salesforce is not an easy one. But when done correctly, you can make sure it's the correct choice now and into the future.

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Customizable, Across All Aspects

The unique nature of Salesforce is that it allows your small business to grow and scale on one platform over time. While initially you may just need Sales Cloud to kickstart your sales pipeline, you may find that you need to expand your reach further as your business grows. If you need to expand your marketing efforts, there is the Marketing Cloud that allows you to create email campaigns and automate expansive campaigns. But if you need to cater to your existing clients, you may want to look into Service Cloud that allows you deliver personalized support to your customers and solve cases faster with a single source of truth. The best part is that it all starts and grows from one platform, so you and your employees never need to learn another complicated tool.

Various Plans to Cater to Your Needs

While Salesforce has the reputation of being a costly platform, this actually could not be further from the truth. With plans starting at $25 per user, per month, the barrier to enter the Salesforce ecosystem remains very affordable. While yes, the costs do go up as you scale and add on more to your Salesforce platform, the initial cost can be quite minimal if you're hesitant to get started with Salesforce.

Connect the Apps you Already Use

Of course we realize that there are many apps that you use everyday to keep your small business running efficiently and effectively. Whether your team is cross-communicating on Slack or using Docusign to generate agreements, once you move to Salesforce you can rest assured that all of those existing apps will play nice with your new CRM. With over 3,000 current apps on the Salesforce AppExchange, there is a great chance that every single one of your current apps have a prebuilt connector to work with Salesforce.

Leveraging the Power of Custom Apps

But say you're scrolling through the AppExchange and you can't find that one crucial app that your business uses, or the current app that is there is just not powerful enough to do what you need it to do. Don't worry, that's where we here at Relay will come in to serve exactly your needs. We will work with you to build a custom app tailored just for your business and for your Salesforce environment. Rest assured it will do everything you need it to do, and nothing you don't.

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Reach Out to Relay

If you’d like to learn more about how we at Relay can help your small business,  please contact us using the form below. We’ll be sure to respond to your message within one business day and have a meeting scheduled to answer any initial questions you may have about our process. We look forward to working with you soon and we can’t wait to learn more about how we can best incorporate our Salesforce skills into your business.

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Contact Us

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